A+ experience. Ron was a clear communicator and very knowledgeable about all steps of the mortgage process. Walked me through all that was necessary on a refi in 2015 and a purchase in 2018. He offered the best available rates in both cases. You're in good hands.
I have only praise for Ron and the entire Choice One team. My refinance situation was not an easy one having one road block after another. Ron had to work with what I had which included a bankruptcy, divorce and periods of unemployment. As if those weren't enough to make anyone run in the other direction, we had a very strict time frame as well. Ron never gave up on the process and presented a calm "we got this" attitude throughout. When I didn't understand, he took the time to explain things in layman's terms without making me feel inept. The Choice One team was constantly available to me and responded to each and every call, text and email sent in a prompt professional manner. I highly recommend their services and hope to someday work with Ron and the rest of the Choice One team again. At no point did I feel cast aside or left in the dark regarding the status of my process. In fact, I felt (often times) like I was their most important client. I was truly blessed to have Ron in my corner.
In the past 3 years, my husband and I have bought a house, sold it and bought a second home. Throughout the entire experience, Choice One has helped us with everything. We couldn't have asked for an easier or better experience. Ron is very reliable and made the process a breeze. Always available when we had a question, very informative and kept us updated throughout the entire process. What we thought was going to be a stressful experience turned into an easy one. We closed early on both houses all thanks to Ron. Highly recommend using Ron and the Choice One team when doing anything related to a mortgage, they will not disappoint!
I had a wonderful experience with this company. I have been treated very well and very good communication with my Broker Ron Derrick. He is a wonderful person and very professional. I recommend 100% to all who need a reliable and excellent process for the purchase of their house. Thanks to Key title and Escrow. Thanks everyone for your help!!